JOB TITLE: Senior Data Analyst
LOCATION: Newport / Bristol / Edinburgh / Leeds
SALARY: £39,825 - £44,250
HOURS: Full-Time
WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time in the office.
About this opportunity
The Personal Loans team is responsible for meeting the lending needs of over 1m customers across the UK. The loans business provides over £6bn in new lending each year, generating £650m income per annum, with strong growth this year and in plan going forward. The purpose of the Loans Commercial Performance team is to deliver our customer lending goals, with sustainable shareholder returns, and within our risk appetite.
Key responsibilities and accountabilities
- Understand customer behaviour and commercial performance drivers to support delivery of the Loans customer and financial plans
- Provide and present concise, insightful performance analysis to senior stakeholders
- Your role will involve implementing data management, controls, and governance and ensuring effective oversight to minimise data risk.
- You will be a champion for change, finding opportunities to improve our existing data management capabilities or transform our current ways of working with data.
- Your role will involve collaboration with non-technical colleagues to understand data needs for Loans Commercial Pricing, Performance, and Reporting.
- Identify opportunities to increase customer demand and shape future Loans propositions based on deep customer and competitor insight
- Work effectively with wide range of key stakeholders (e.g., GB&M, Customer Insight, Finance, Group Transformation, Customer Propositions), and with our channels to ensure they support delivery of our commercial plans
What you'll need
- Proactive, self-starter with ability to self-organise, plan and prioritise activities given role variety
- Highly numerate and analytical, with great attention to detail
- Good understanding and interest in commercial drivers within a Financial Services environment
- Ability to translate customer & performance data into insights and provide recommendations clearly articulating the risks and benefits
- Results focused, a good communicator, and able to build effective relationships with stakeholders
- You are able to collect and integrate data from various different internal and external sources using coding languages such as VBA, SQL, Python, and SAS.
Competencies
- Commercial/Business Acumen
- Data analysis & insights
- Stakeholder engagement and influencing
- Planning & Organising
About Working For Us
Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture.
We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it’s why we especially welcome applications from under-represented groups.
We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.
We also offer a wide-ranging benefits package, which includes:
A generous pension contribution of up to 15%
Annual performance related bonus scheme
Share schemes including free shares
Benefits you can adapt to your lifestyle, such as discounted shopping
28 days’ holiday, with bank holidays on top
A range of wellbeing initiatives and generous parental leave policies
