Why Lloyds Banking Group
Like the modern Britain we serve, we’re evolving. Investing billions in our people, data and tech to transform the way we meet the ever-changing needs of our 26 million customers. We’re growing with purpose. Join us on our journey and you will too!
Key Skills Required
- Customer Centricity – promotes value of customer outcomes with team and peers and ensures work efforts achieve these. Anticipates customer’s needs & uses customer input and steer to present targeted, integrated and outcome focused solutions and opportunities.
- Collaboration - Creates opportunities for cross-business working and breaks down or addresses barriers to wider collaboration. Develops a large network of professional relationships based on trust and respect and encourages people to build the same using empathy and insight.
- Product Delivery – Leads improvement on product development process and delivery using new methodology, techniques and tools. Shapes the direction for cross-functional teams to deliver products in innovative delivery methods.
- Agile Methodology & Tools - Manages a number of agile teams across the business, delivering high priority or significant change to the Group. Acts as a servant leader to create a work environment in which colleagues at all levels feel respected, appreciated, and valued.
- Team & Community Building – Helps others to find an identity and make connections to similar colleagues or customers. Encourages team members to always challenge themselves to meet their potential and improve performance.
- Performance & Goal Management – Coaching for performance guiding colleagues to take ownership of performance and development by understanding and helping to articulate motives and career aspirations. Makes work feel meaningful, scrapping or repurposing pointless or mundane work.
- Creativity & Innovative Thinking - Coaches others to identify, analyse, and stimulate new opportunities for growth, profit, and competitive advantage. Uses external insights to look beyond financial services for ideas and adopts, amends and tailors them to make it fit-for-purpose to the Group.
- Communication skills - A consistent track record to effectively communicate ideas, proposals, issues and implications through impactful storytelling. Simplifies messages into clear, concise communications that colleagues and senior leaders can understand, gaining advocacy and co-operation to enable a successful outcome.
- Leadership & Culture - As a visible leader, you'll build an inclusive, collaborative team culture, ensuring every colleague can be at their best to deliver our strategy. Curiosity with a real passion for, and dedication to, growth and developing themselves and their teams. You'll maximise individual performance levels of team members through deep listening, situational judgement and active coaching to provide appropriate direction, judgement, training and development.
- Transport and/or customer domain knowledge - Has knowledge and experience of the Automotive sector or direct experience of building great B2B2C propositions for personal customers and/or strategic partners. Understands key industry trends, competitor assessment and how technology can be used to deliver value for our customers.
About working for us
Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture.
We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it’s why we especially welcome applications from under-represented groups.
We’re disability confident. So, if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.
We also offer a wide-ranging benefits package, which includes:
• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 30 days’ holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies
Want to do amazing work, that’s interesting and makes a difference to millions of people? Join our journey.
For further information please get in touch with Tarannum Syed;
email - Tarannum.Syed@lloydsbanking.com
