Full time (35 hours per week)
Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites. Colleagues with disabilities can be supported with workplace adjustments in line with our Flexibility Works policy.
You’lljoin theConsumer Servicing & Engagement (CS&E) Platform,within the Payments Lab.
As aProduct Owner,you’llplay ahands‑onrole in shaping and delivering capabilities acrosspayments and customer details management journeys,operatingwithin ahighly regulated,customer‑criticalenvironmentserving millions of digital customers.
You’llbe accountable for defining,prioritisingand delivering value through your product backlog, ensuring solutions meetclear customer needs, align withbusiness outcomes, andoperatesafely withinregulatory and risk expectations.
Working closely withEngineers, Experience Designers, Customer Journey Managers, Platforms, Risk and Control partners,you’lltranslate complex customer and business needs intoclear, actionable backlog itemsthat teams can confidently build and release.
This is adelivery‑focusedrole, balancing strategic intent withday‑to‑dayexecution, and ensuring what we ship genuinely improves customer and business outcomesend‑to‑end.
You’llbe working on products that support millions of customers and play a critical role in how people interact with their money.This role offers real influence over how new capabilities are shaped, tested and scaled within one of the UK’s largest digital banking platforms.
You’lloperatein an environment that values experimentation,learningand continuous improvement, while being part of a team that takes accountability,riskand customer trust seriously.
Essential experience and capabilities
And any experience of these would be great
We know thatgreat talentcomes from many backgrounds. Whilst this job advert may reference specific years of experience, we recognise that skills are developed in many ways, so if you have relevant, transferable experience, we encourage you to apply.
Our ambition is to be a leading UK business for diversity,equityand inclusion, supporting our customers,colleaguesand communities.We’recommitted to creating an environment where everyone can thrive.
We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. As a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet theminimumcriteria through the Disability Confident Scheme.
Ready to make an impact? Apply today!
