Excited to grow your career?
Our purpose is to make it easy for people to save and invest for a better future. We are looking for great people to join us, so please come and invest in YOUR future at Hargreaves Lansdown.
We know that sometimes people can be put off applying for a job if they don't tick every box. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. We’d love to hear from you!
About the role
Hargreaves Lansdown (HL) are now recruiting for an Operations Associate to join the Receipts team. The Receipts team are responsible for applying payments in to client's accounts in a timely manner and working with a variety of teams across the business to provide an excellent service to our clients.
This role is ideal for someone who is looking to start or continue a career within Savings and Investments within Client Accounts. If you are driven to succeed, have a willingness to learn and like to be challenged on a daily basis then please read on!
What does the role involve?
- You’ll be working with a variety of different systems to aid the processing and receipt of payments into our clients' accounts.
- You will have an active part in running reports, utilising Excel and analysing financial data to account for any abnormalities.
- We pride ourselves in providing the best service for our clients and you will have an active part in handling their accounts. Client Accounts are highly trusted team and will take ownership for resolving any issues that are presented.
- Being the eyes and ears of the Clients Account team, you may be required to handle client queries surrounding their accounts.
- You’ll be able to suggest ideas in how on how to improve team processes to ensure that they continue to be reliable and effective.
Skills you can bring to us!
- Excellent organisational skills
- Previous experience in analysing large sets of data
- Driven to work collaboratively to achieve results
- Confident to present new ideas to enhance our client’s experience
- Exceptional attention to detail
- Experience in using Excel or running reports through a similar system
- Taking pride in your work
- Having a keen interest in data and finance and eager to shape a career within this field.
- Experience within a finance role is advantageous but not essential
- Maths & English GCSE Grade C and above
- With a focus on personal and professional development, you will have access to several courses and can even take part in industry recognised qualifications to help support you meet your career goals.
Perks of the job -there are plenty!
- 25 days holiday, plus 8 bank holidays, plus 1 day additional Christmas closure time
- Option to purchase up to an additional 5 days holiday each year
- Pension scheme - up to 19% contribution
- Flexible working options available
- Enhanced parental leave benefits
- Variety of travel to work schemes, including season ticket loans and cycle to work
- Bike storage and shower facilities
- Employee assistance programme
- Volunteering opportunities
- Annual events, activities and sports groups
- Development of progression plans, access to free courses and progression pathway.
Why us?
Here at HL, we’re the UK’s number 1 investment platform for private investors, based in Bristol. For more than 40 years we’ve helped investors save time, tax and money on their investments.
To achieve our mission, we believe we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. We're steered by core values that promote service, quality, innovation, and opportunity in everything we do.
What's on offer?
- Discretionary annual bonus*and annual pay review
- 25 days* holiday plus bank holidays and 1-day additional Christmas closure
- Option to purchase an additional 5 days holiday**
- Flexible working options available, including hybrid working
- Enhanced parental leave
- Pension scheme up to 11% employer contribution
- Income Protection and Life insurance (4 x salary core level of cover)
- Private medical insurance*
- Health care cash plans - including optical, dental, and outpatient care
- Health screening programme
- Help@hand- confidential support including mental health counselling and remote GP
- Wellhub - unlimited access to fitness providers and wellness coach sessions
- Variety of travel to work schemes with bike storage and shower facilities
- Inhouse barista and deli serving subsidised coffee and sandwiches
- Two paid volunteering days per year
* dependant on role level
** only available to select during our annual benefits window, in November each year
Hargreaves Lansdown is an inclusive employer that values diversity in its workforce. We encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age.
This role may also be available on a flexible working or part time basis – please ask the Recruitment & Onboarding team for more information.
Please note, we are unable to provide employment sponsorship to candidates.
