Continuous Improvement Apprenticeship 2026
Location: We’re flexible! You can be based from any of our Zurich UK office locations, with occasional UK travel required
Salary: £24,479 (plus London weighting allowance if eligible)
Qualification: Level 3 Improvement Technician Apprenticeship
Start Date: September 2026
Closing date for applications: 8th March 2026
Insurance is so much more than you think!
Are you looking for a career that will excite, challenge and inspire you? If so, an apprenticeship could be the ideal role for you! You’ll find the perfect balance of real life, on the job experience, whilst having time to complete your studies, apply your knowledge and earn qualifications too. With plenty of support around you, including your buddy, you’ll have lots of opportunities to shape your career and to make a difference to our customers at a time when they need us the most.
This is a permanent role, your apprenticeship is just the start of your career with us. We'll continue to cheer you on every step of the way once you’ve finished and will remain committed to help you grow. Working in insurance is so varied, you’ll find that there are so many different opportunities for you to explore. An apprenticeship is the perfect way to fast-track your career!
Kick-start your career in the evolving and dynamic world of change management. If you are curious, driven, and excited by the idea of shaping how a global organisation works, the Continuous Improvement apprenticeship could be the perfect opportunity for you. Alongside the wider Continuous Improvement team, you will help transform the way our business operates across the UK to make things better for both our people and our customers.
In this role you will have the opportunity to grow, develop new skills and make a real difference. The length of your apprenticeship will vary depending on the course provider and scheme. We’ll give you plenty of support your study time alongside your permanent role.
What can I look forward to?
Being an integral part of an exciting team to drive and shape the future of our UK business. As part of this role, you will have exposure to:
Alongside your role, you’ll work towards a Level 3 Improvement Technician Apprenticeship.
This programme will help you learn how to make business processes work better for customers, colleagues and the organisation as a whole. It usually takes around 18 months to complete.
A level 3 apprenticeship is the same level as A-Level standard, giving you a recognised qualification that can help you progress into future roles across insurance and business improvement.
Throughout the apprenticeship, you’ll develop the skills, knowledge and behaviours needed to make a real difference in how an insurance company operates. You will get involved in things like:
As well as joining a company that is passionate about our people, sustainability and our customers, we also have a competitive rewards and lifestyle benefits package.
Are you ready to create a brighter future?
At Zurich our brand purpose is to create a brighter future together, for our customers, our partners, our employees and the planet. It’s a promise that for our customers, we will put their needs at the heart of everything we do and for our employees, to grow and develop together. For our partners, to collaborate to create mutual value and for the planet, to drive positive impact by integrating our sustainability work into how we do business. We put our customers at the heart of everything that we do, and we’re looking for like-minded people to join us.
We’re passionate about diversity and inclusion, we want our people to bring the whole of themselves to work. You’ll have every opportunity to use your drive and enthusiasm to innovate the future of Zurich. Everybody is made to feel welcome, different opinions are valued, personal needs are respected, and opportunity is equal for all.
So, make a difference. Be challenged. Be inspired. Be supported, Love what you do. Work for us.