JOB TITLE: Private Banking Lending Manager
LOCATION(S): Edinburgh, Manchester, Birmingham, Bristol, Chester, Halifax, Leeds, Hove or London
HOURS: Full time
WORKING PATTERN: Our work style is hybrid, involving at least two days per week or 40% of time in an office. Colleagues with disabilities can be supported with workplace adjustments.
About this opportunity
Ready to shape the future of lending in Private Banking? We’re looking for a proactive and people-focused individual to join our Specialised Lending Team as a Private Banking Specialist Lender. This is a unique opportunity to work at the heart of our lending operations, delivering exceptional outcomes for high-value clients while helping shape the future of our lending proposition.
What you’ll be doing:
Proactively manage and build relationships with key internal stakeholders, acting as a trusted business partner.
Identify and resolve shortcomings in compliance and distribution processes to enhance customer service.
Collaborate with lending colleagues to manage important external introducer relationships.
Build and maintain a productive working relationship with Wealth Credit Risk to support the delivery of outstanding customer outcomes.
Provide input into the development of improved procedures to enhance the customer lending journey.
Offer operational support to senior managers through non-routine activities using established programmes and protocols.
Why join us?
We’re transforming at pace. Investing billions in our people, data and tech to change the way we meet the needs of our 28 million customers. We’re growing, and we’d love you to be part of the journey.
Essential Skills
3+ years experience in complex HNW residential and specialist lending
Proven understanding of the UK residential property market and the services that support it.
Strong relationship management skills as you'll be working across Private Banking, Wealth Credit Risk and introducers
Customer‑first decision‑making with confident judgement in complex lending scenarios
Continuous improvement approach with strong control, documentation and process discipline
Desirable Skills
Ability to coach others in lending standards and credit reasoning
Comfortable using customer and partner feedback to enhance service
Proactive in sharing knowledge and guidelines across teams
We know great talent comes from many backgrounds. Even if you don’t meet all criteria, if you have relevant transferable skills, we encourage you to apply.
This is a place for you
Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we’re committed to creating an environment in which everyone can thrive, learn and develop.
We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.
We offer a wide‑ranging benefits package, including:
A generous pension contribution of up to 15%
An annual performance‑related bonus
Share schemes including free shares
Benefits you can tailor to your lifestyle, such as discounted shopping
30 days’ holiday, plus bank holidays
A range of wellbeing initiatives and generous parental leave policies
Ready to make an impact? Apply today!
