JOB TITLE: Lab Product Owner - Customer Affordability & Data, Consumer Data Lab
LOCATION: Chester, Manchester, Bristol
HOURS: Full-time
WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites mentioned above. Colleagues with disabilities can be supported with workplace adjustments, including hybrid working expectations in line with our Flexibility Works policy
What you’ll be doing
This is an opportunity to shape how we use data to transform lending decisions and deliver better outcomes for millions of customers.
As a Lab Product Owner within Customer Affordability & Data and the Consumer Data Lab, you’ll own and evolve a portfolio of data platform products, enabling teams across Consumer Lending to access, leverage and derive value from trusted data at scale. You’ll sit at the centre of a function that combines commercial expertise with advanced data and analytics to personalise lending, improve access to credit and support smarter decision-making.
You’ll work closely with senior stakeholders, engineers and data specialists to translate strategic priorities into tangible product outcomes. A key focus will be ensuring data is not only well-governed and accessible, but actively leveraged to optimise decisions, improve performance and unlock measurable business value.
Operating with a strong platform product mindset, you’ll design scalable, reusable data capabilities that can be consumed across multiple teams and use cases. You’ll lead the end-to-end lifecycle of these products — from discovery through to build, deployment and continuous improvement — helping embed a truly data-driven culture across the business.
Why join us
We’re transforming at pace. Investing billions in our people, data and tech to change the way we meet the needs of our 28 million customers. We’re growing, and we’d love you to be part of the journey
Essential Skills
8+ years proven experience in Product Ownership or Product Management within data or platform-led environments
Strong experience building and scaling data platform products, with a focus on reusability, accessibility and cross-team consumption
Demonstrated experience leveraging data to drive business value, including improving decisioning, optimisation or commercial outcomes
Strong understanding of data management principles (data quality, lineage, governance), balanced with a focus on usability and adoption
Experience defining product vision, prioritising complex backlogs and delivering outcomes in agile environments
Strong stakeholder leadership skills, including influencing senior stakeholders and translating strategy into high-impact delivery
Desirable Skills
Experience in Consumer Lending, affordability or credit risk environments
Experience in data value realisation, optimisation or data-led product strategy
People leadership experience, including developing high-performing product teams
Exposure to large-scale data platforms and cloud environments (e.g. Google Cloud Platform)
We know that great talent comes from many backgrounds. Whilst this job advert may reference specific years of experience, we recognise that skills are developed in many ways, so if you have relevant, transferable experience, we encourage you to apply
This is a place for you
Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we’re committed to creating an environment in which everyone can thrive, learn and develop. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.
We offer a wide‑ranging benefits package, including:
A generous pension contribution of up to 15%
An annual performance‑related bonus
Share schemes including free shares
Benefits you can tailor to your lifestyle, such as discounted shopping
30 days’ holiday, plus bank holidays
A range of wellbeing initiatives and generous parental leave policies
Ready for a career where you can have a positive impact as you learn, grow and thrive? Apply today and find out more!
