Skills
Technical Skills:
• Cloud Platforms: Azure, AWS & GCP (fundamentals)
• Networking & Security: CCNA concepts, VPN, DHCP, Citrix, AD
• DevOps & Development: Git, CI/CD principles, Docker, Flask
• Systems & Tools: Windows OS, Linux basics, MacOS, Android, iOS, SQL fundamentals, Exchange,
Office 365, MS Entra ID
• Scripting & Logic: Python (core concepts, OOP, debugging), PowerShell
• Monitoring & Administration: ServiceNow, Remote tools, Teams Admin, Smartcards, SAP
SuccessFactors
Soft Skills:
Analytical problem solver | Critical thinker | Clear communicator | Adaptable & fast learner | Strong
time manager | Collaborative team player
About
Motivated IT professional with experience in 1st and 2nd line IT support across enterprise and
MSP environments. Strong foundation in networking, systems administration, and Microsoft 365,
with hands-on experience supporting users, infrastructure tools, and remote environments.
Actively developing skills in cloud technologies and aiming to progress further into 2nd line and
cloud-focused roles.
Profile Photo
