Job Description:
SECURITY CLEARANCE: You will be subject to BPSS and Export Control checks (including a criminal record check)
TRAVEL REQUIRED: No
LOCATION: Filton
TYPE: Full time
WHAT'S IN IT FOR YOU
- Financial Reward: Competitive salary, annual profit share, contributory pension, share options,
- Work / Life Balance: 36 hour week, flexible working around core hours and Friday afternoons off, flexible working
- Personal Development: Personalised development plan, Airbus Leadership University and unlimited access to 10,000+ E-learning courses, internal mobility including international opportunities
- Health & Wellbeing: Bupa health insurance (including assisted fertility treatments and gender dysphoria & reassignment support), wellbeing benefits (including 24/7 online GP and mental health support), discounted family health / dental insurance / eye tests, cycle-to-work scheme, on-site canteen and coffee shop, lunchtime yoga / meditation
- Family and Caregiving: Life assurance, enhanced pay for parental leave (23 weeks at 100% pay), adoption / shared parental / caregiving leave, purpose built maternity rooms on site
- Inclusive Environment: Wellbeing room, Multi-faith room, Employee Representative Groups (Gender, LGBTQ+, International, Generational, Disability, Social & Cultural Diversity, Neurodiversity)
Our world is changing. And so are we. From our commitment to zero-carbon flight (#ZEROe) to cleaning up space, sustainability is at the heart of our purpose. So what's your next change?
Airbus Technical Data is a transnational organization responsible to produce and deliver all maintenance manuals and documentation for our customers, as well supporting them with any issue during the maintenance operations. The Fuel Systems team is responsible for the maintenance instructions (also called Instructions for Continued Airworthiness, ICA) for ATA 28 - Fuel Systems cross-programs.
Our role is to capture any design change and ensure that the manuals reflect the exact configuration of each delivered aircraft. But it does not stop at the delivery, we support our customers for the whole lifecycle of the aircraft, so a big part of our mission involves daily contact with customers, helping them with their maintenance operations.
This is a great opportunity to join the Fuel Systems Team in Filton who are responsible for providing the technical data maintenance manuals including AMM (Aircraft Maintenance Manual), TSM (Trouble Shooting Manual) and IPC (Illustrated Parts Catalogue) to our customers.
THE MAIN MISSION
- Support safety for all aircraft programs and ensure customer satisfaction for the growing in service fleet
- Fully answer to customer’s maintenance needs
- Support the safety and the maintainability of all Airbus aircrafts in operations by delivering high quality documentation.
- Meet the Instructions for Continued Airworthiness (ICA) requirements by enabling to deliver 100% of the expected data at ToT and for each MSN delivered by Airbus (EASA regulations)
- Provide accessible information for aircraft operators, secure completeness and accuracy of all delivered information.
- Support on a daily basis any potential in service issue and be proactive in case of Aircraft On Ground and/or questions raised by any airline.
- Ensure timely responses to customer queries by maintaining dedicated team availability scheduled on both standard 5-day work weeks and compressed 4-day work weeks to maximize business coverage.
- Contribute to airlines profitability by proposing efficiency enhancement.
- Contribute to future digital initiative developments and enable Services development.
HOW YOU WILL CONTRIBUTE TO THE TEAM
- Manage all the authoring activities related to the AMM, TSM and IPC for the Fuel Systems perimeter.
- Analysis of inputs (drawings, design modifications,...) to define the impact on the maintenance manuals delivered to the airlines
- Management of the source data: planning, technical verification and incorporation,
- Provide answers in the Tech request tool to customer queries and relevant data to meet customer maintenance and operational needs, whilst ensuring that all information is communicated in line with airbus policies, processes and procedures
- Monitoring and steering of subcontracted maintenance authoring activities
- Leading and chairing of regular review meetings with Design office and local subcontractors, managing workload and priorities to deliver tasks to Time/Cost /Quality
- Delivery of documentation content (creations and updates) in accordance with specifications, contractual commitments, approved schedules, quality standards and within budget objectives
- Securing fulfilment of Safety rules, Quality process and Technical Data guidelines
- Ensuring Customer efficient support by answering daily customer queries and implementation of documentation changes if necessary
- Support on daily basis any potential in service issue and be proactive in case of Aircraft On Ground and/or questions raised by any airline,
- Propose continuous improvement for Technical Data processes, documentation production activities and IT Tools
- Represent the department at decision-making meetings transnationally and provide feedback on customer needs
- Support others systems Teams to ensure full compliance during ramp-up phase (ICA obligation)
- Be able to achieve Quality Authorisation to verify / validate technical data products in accordance with M20528, also known as C1 Incoming Inspection.
The jobholder also plays a key role for SIDY31 in terms of continuous improvements for Technical Data processes & tools and for transnational standardization of ways of working. With credits of experience and upon management nomination, the jobholder could extend his responsibilities by taking transverse missions within SID - TechData such as Technical Data Customer Interface (TDCI) aiming at coordinating major Technical Data subjects’ specific to a portfolio of Airlines/Lessors. This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.
This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth
Not a 100% match? No worries! Airbus supports your personal growth with customised development solutions.
HOW WE CAN SUPPORT YOU
Many of our staff work flexibly in many different ways, including part-time. Please talk to us at interview about the flexibility you need and we’ll always do our best to accommodate your request.
Please let us know if you need us to make any adjustments for the selection process – you can share this with your Talent Acquisition Partner if you are invited to interview. Examples may include (but not exclusive to) accessible facilities; auxiliary aids; room layout, etc. Any information disclosed will be treated in the strictest confidence.
As a Disability Confident Employer, Airbus UK will offer an interview to any applicant that considers themselves to have a disability or long-term condition under the Equality Act 2010 and meets the minimum criteria of the role (as set out in the job advert). To ‘opt in’, just select the option during your application submission and your application will be considered accordingly.
This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.
Company:
Airbus Operations Limited
Employment Type:
Permanent
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Experience Level:
Professional
Job Family:
Technical Data & Publications
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