Job Introduction
We’re looking for an exceptional Associate Infrastructure Engineer to help us make a difference to our planet.
As our Associate Infrastructure Engineer, the job may be suitable for hybrid working, which is where an employee works part of the week in the office and part of the week from home. This is a voluntary, non-contractual arrangement and the location advertised will be your contractual place of work.
Our opportunity is full time, 37 hours per week. Our people are at the heart of what we do and we'll do our best to agree a working pattern that works for everyone.
World changing work
From science to technology, from meteorology to management, and from planning to communication, our expertise helps us stand out as the authority on weather accuracy and climate prediction. We help individuals, industries and government to make better decisions to stay safe and thrive. This is the Met Office. This is who we are.
- We’re a force for good - focusing on our environmental and social impact
- We’re experts by nature - always learning and developing to do things better
- We live and breathe it - putting our purpose at the heart of decision-making
- We’re better together - understanding partnerships and inclusivity make us greater
- We keep evolving - pushing boundaries to make tomorrow better for our customers
Your world of expertise
As an Associate Infrastructure Engineer within the Digital Workplace team, your primary responsibility will be to ensure the secure delivery of our Windows-based IT systems and services. You will provide user support, implement changes, and resolve technical issues to maintain smooth operations.
Our Technology team operates an on-call roster to provide 24/7/365 support for operational service requirements. This role may require participation in the on-call roster to address any urgent issues that arise.
Your key duties:
Within the Digital Workplace Technical Delivery team, your key areas of work are:
- Working with Technical staff to deliver IT infrastructure solutions that involve integrating multiple components, considering security, network, and operational considerations.
- Administering the operational aspects of Windows infrastructure, including creating comprehensive documentation for all aspects of the supported service delivery.
- Collaborating with key stakeholders to ensure that services are delivered within agreed-upon service levels.
- Leveraging knowledge of all IT infrastructure areas to identify and pursue opportunities for improving services and business processes.
- Taking ownership of technical issues and seeing them through to a satisfactory resolution.
