JOB TITLE: GTM Marketing Manager, SMB, Merchant Services (8 Month Fixed Term Contract)
SALARY: £76,464 - £84,960 (dependent on experience)
LOCATIONS: Bristol / Leeds / Manchester
HOURS: Full-Time
WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites
About This Opportunity
We're seeking a dynamic and driven SMB Marketing Manager to lead marketing initiatives focused on small and medium-sized businesses (SMBs) within Merchant Services on a Fixed Term Contract basis.
This role requires a strong experience of marketing in banking and financial services, with Fintech experience being a significant advantage. You'll be responsible for developing and executing marketing strategies that drive engagement, and acquisition across the SMB segment, ensuring alignment with our broader growth objectives.
Key responsibilities:
Segment Marketing Strategy: Develop and implement targeted marketing strategies for SMB customers, leveraging insights from banking and payments trends to position Merchant Services as a trusted partner.
Campaign Development & Execution: Plan and deliver a wide range of integrated marketing campaigns across digital, social, and offline channels including tradeshows and events to generate qualified leads and support sales conversion.
Sales Interlock & Enablement: Be the key interlock between the marketing and SMB sales teams. Also work closely with wider sales teams in the bank that sell a broad range of products to ensure Merchant Services is prioritised. Sales enablement and interlock will be a key requirement.
Customer Insights & Data-Driven Decisions: Use data analytics and market research to understand SMB needs, optimise campaigns, and improve ROI. Be a key interlock for RevOps.
Cross-Functional Collaboration: Partner with Product, Sales, Partnerships, RevOps and Digital teams to ensure marketing initiatives align with commercial priorities and product positioning.
Content & Messaging: Create compelling content and value propositions tailored to SMB audiences, highlighting solutions that address their unique challenges.
Performance Tracking: Monitor campaign performance, report on indicators, and continuously refine strategies to maximise impact.
What You'll Need
Experience: Strong demonstrable experience in B2B marketing roles, developed within banking, financial services, or Fintech. Experience in SMB-focused marketing, events management, digital demand generation and sales enablement is highly desirable.
Industry Knowledge: Strong understanding of banking and payments ecosystems, with awareness of emerging Fintech trends.
Marketing Skills: Ability to manage a broad range of marketing activities, from campaigns and content to events and digital execution.
Digital Marketing Expertise: Proficiency in digital channels, performance marketing, and marketing automation tools (e.g., HubSpot, Salesforce).
Sales Collaboration: Proven ability to work with sales teams to drive prioritisation and deliver impactful enablement programs.
Analytical Skills: Ability to interpret data and translate insights into actionable marketing strategies.
Collaboration & Communication: Skilled at working across teams and influencing partners in a matrixed environment.
Growth Mindset: Comfortable in a fast-paced, evolving environment with a focus on innovation and continuous improvement.
About Working For Us
Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we’re committed to creating an environment in which everyone can thrive, learn and develop. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.
We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.
We also offer a wide-ranging benefits package, which includes:
A generous pension contribution of up to 15%
An annual performance-related bonus
Share schemes including free shares
Benefits you can adapt to your lifestyle, such as discounted shopping
30 days’ holiday, with bank holidays on top
A range of wellbeing initiatives and generous parental leave policies
If you’re excited by the thought of becoming part of our team, get in touch. We’d love to hear from you.
