Location
London
About the job
Job summary
The COBR technology team supports Ministers and senior decision makers through the management of infrastructure, data, voice, IT, LAN, WAN, Telecommunications and Audio-Visual systems at various locations within the UK. This post provides a challenging and exciting opportunity to work at the centre of the Government’s crisis management arrangements.
The Duty Infrastructure Engineer role is responsible for providing all aspects of technical infrastructure, security, and systems support to the crisis management apparatus in business as usual and operational activations. Staff work alongside teams from other departments on the delivery of business-critical IT, Audio Visual, Voice, Data and Telecommunications projects to ensure that the Crisis Management facilities are maintained at a high level of operational readiness.
They operate on a shift basis (for which an appropriate allowance is payable).
Job description
Responsibilities include:
- Managing and providing technical support to COBR (may include deployment to other locations in the UK), troubleshooting issues and managing daily operational requirements alongside system testing and upgrades.
- Be the first point of contact, leading on efforts to restore unserviceable AV and ICT Services by investigating and carrying out fault finding on systems or equipment.
- Maintaining physical, information and technical security in line with agreed procedures.
- Undertaking effective equipment lifecycle management.
- Leading on specific workstreams to support technical projects that enhance the COBR capability.
- Leading on technical components of acceptance testing in line with continuous improvement activity.
- Undertaking effective shift handover / takeover to ensure information/taskings are shared effectively.
Person specification
Essential
- Existing Developed Vetting (DV) clearance level
- Proven technical experience of working on ICT, telecommunications or audio-visual systems.
- The role requires staff to have a high degree of autonomy including working out of hours with only emergency access to supervision or support.
- Ability to prioritise activities and adjusting workload within a pressured, fast moving environment.
Desirable
- Experience working shift patterns.
- Experience of delivering technical services within high security environments.
Technical Experience
- Minimum BTEC National or equivalent Level 3 qualification in (electrical, electronic, ICT, Telecommunications or similar engineering discipline)
or
- Formal on-the-job training (with an emphasis on self-identification of technical knowledge gaps and seeking ways to address these), preferably through a recognised apprenticeship scheme with a formal qualification (equivalent to a BTEC National)
IET or equivalent Professional Registration - Engineering Technician (Eng. Tech) preferred
Professional Registration as an Incorporated or Chartered Engineer, or be able to achieve within 12 months.
Additional information:
Cabinet Office policy is that a minimum 60% of your working time should be spent at your principal workplace. For some roles, due to their nature and the business need, this may be up to 100%. Requirements to attend other locations for official business will also count towards this level of attendance.
Qualifications
Technical Experience
Minimum BTEC National or equivalent Level 3 qualification in (electrical, electronic, ICT, Telecommunications or similar engineering discipline)
or
Formal on-the-job training (with an emphasis on self-identification of technical knowledge gaps and seeking ways to address these), preferably through a recognised apprenticeship scheme with a formal qualification (equivalent to a BTEC National)
