Ready for a challenge?
Then Just Eat Takeaway.com might be the place for you. We’re a leading global online food delivery platform, and our vision is to empower everyday convenience.
Whether it’s a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe.
About this role
As a Lead Product Manager within the Customer & Partner Care team at Just Eat Takeaway (JET), you will play a pivotal role in our overall business model. You will be instrumental in understanding the diverse landscape of hundreds of thousands of customers and partners, and how the experience of one impacts the other.
Your primary focus will be to support the Head of Product in defining and driving the mid- to long-term product strategy and roadmap for the technology and products we own and provide. You will collaborate closely with senior leadership across various functions within JET and partner with numerous departments to ensure alignment and cohesion.
Location: Hybrid- 3 days a week from London office & 2 days working from home
Reporting to: Head of Product
These are some of the key ingredients to the role:
- Act as a key strategic partner to the Head of Product, focused on evolving and implementing our overarching, cross-pillar product vision.
- Facilitating effective collaboration across multiple teams to clearly define opportunities and understand user needs within our complex organisation.
- Defining crucial metrics and leveraging data to measure product performance and track progress towards company objectives. You will also guide Product Managers in developing robust data strategies.
- Leading a continuous Product Discovery process, collaborating with Product Managers, Designers, Researchers, Product Analysts, and technical leads to identify and evaluate potential opportunities aligned with domain objectives, ensuring measurable validation and clear prioritization.
- Proactively communicating and collaborating with a wide range of internal and external stakeholders, supporting Product Managers on specific topics as needed.
- Contributing to a positive product development culture within the domain through mentorship of junior colleagues and cross-team knowledge sharing.
- Making well-informed, evidence-based decisions utilizing UX Research insights, quantitative data, and market analysis.
What will you bring to the table?
- Significant experience as a Senior or Lead Product Manager within Agile software development.
- Strong product management principles understanding, driving their application by others.
- Exceptional communication and interpersonal skills, with the ability to influence and persuade.
- Proven success managing multiple product initiatives from concept to operation.
- Demonstrated ability to manage broad initiatives, defining requirements for diverse users across teams.
- Comprehensive understanding of product documentation needs and application.
- Strong analytical, data-driven problem-solving and proactive process and product improvement.
- The key skills you will possess are: a passion for clarity, strong collaboration, ability to influence, a bias for action, clear communication (technical and non-technical), teamwork, and results-driven without direct authority.
At JET, this is on the menu:
Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment.
Fun, fast-paced and supportive, the JET culture is about movement, growth and about celebrating every aspect of our JETers. Thanks to them we stay one step ahead of the competition.
Inclusion, Diversity & Belonging
No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat Takeaway.com. We’re committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day.
What else is cooking?
Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET morsels.
Are you ready to take your seat? Apply now!
#LI-RB1
