Job summary
About the Government Legal Department
At Government Legal Department we have a vital, single-minded purpose: to help the Government govern well within the rule of law. This is complemented by our exciting vision to be an outstanding legal organisation, committed to the highest standards of service and professionalism and a brilliant place to work where we can all thrive and fulfill our potential.
Our work touches almost every aspect of public life. We are the largest provider of legal services across government, working on high profile matters.
Our respected professionals are involved in everything from regulation and litigation to advice on drafting legislation. They provide expertise to the full range of government departments. We are at the heart of delivering the government’s priorities and our success depends on our people.
GLD is a non-ministerial government department headed by the Treasury Solicitor, our Permanent Secretary, and employs nearly 3000 people, including over 2600 legal professionals. We have offices nationwide, in Bristol, Leeds, inner and outer London and Manchester. Our lawyers can also be located within other departments and overseas.
GLD also depends on a range of cross-government professionals to provide our corporate services. These play an essential part in helping GLD to achieve its purpose and truly deliver much more than law.
This is an exciting time to join GLD, with cutting edge legal work on global issues and a transformation agenda which is ensuring the Department exemplifies the Modern Civil Service.
To find out more about what we do you can view our introductory film and visit the GLD’s microsite. You can also read more about the future vision for GLD in our GLD Strategy 2024–2027.
Job description
About the Digital and Data Team
Government Digital and Data is a community of experts leading digital transformation in government, creating more efficient services that have a meaningful impact on people’s lives.
The Prime Minister has set out his vision for one in ten civil servants to work in tech and digital roles within the next five years as part of the blueprint for modern digital government.
The Digital and Data Team's mission is to provide GLD with an IT environment that's ‘fit for the future’. That means updating many of our older systems and processes. Using an agile, user-centred approach, we develop and improve our products and services in collaboration with the people who will use them. We consider sustainability, environmental impact and innovative ways to improve our staff’s experience at work.
The potential to shape our society’s future is enormous and our purpose is to ensure the profession is equipped and inspired to deliver real, meaningful change for users; to do the work of transformation that makes government work better for everyone.
The Role
This role sits in the Digital Delivery team which is responsible for the maintenance and continuous improvement of GLD’s existing products and services, and the development of new digital services to support GLD staff working across government.
Your main day-to-day responsibilities will include:
- Leading the business analysis function in agile delivery teams working on multiple products and services, including M365, ServiceNow and GLD’s legal practice management system
- Working with key stakeholders across the business to identify and address business and user problems, ensuring solutions are aligned to strategic business objectives
- Using analysis insights to provide options and recommendations for improvements, inform priorities and shape the teams’ activities
- Mapping processes, user interactions, and data flows to support the product and delivery objectives of the team
- Ensuring that epics and stories are well documented and contain suitable acceptance criteria to support development and test activity
- Assisting with functional testing of completed user stories, ensuring they meet requirements, and documenting and managing defects as they arise
- Line managing and supporting the development of a more junior business analyst
- Building a community of practice and championing best practice in business analysis
Learn more about what business analysts do in government.
