JOB TITLE: Product Owner
SALARY: £59,850 to £66,500
LOCATION(S): Edinburgh, Leeds or Bristol
HOURS: Full time
WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites.
About this opportunity
We’re looking for a dynamic and forward-thinking Product Owner to join our Modern Workplace Platform team. This is a pivotal role that will shape how our colleagues experience work across the Group, driving digital transformation and enabling smarter, more inclusive ways of working.
As a Product Owner, you’ll take ownership of a defined product backlog within one of our workplace-focused labs. You’ll work closely with engineering leads, adoption specialists, and platform stakeholders to deliver incremental value, ensuring our workplace technologies are intuitive, secure, and aligned to colleague needs.
You will support the development and delivery of customer-centric solutions across multiple teams. Support the shaping of the product vision and strategy, managing the backlog, and ensuring alignment with business goals and customer needs. Deliver incremental value within a product by ensuring the team focuses on the right priorities to benefit customers and stakeholders.
Day to day you’ll:
Collaborate with team members to define clear, measurable Objectives and Key Results (OKRs) aligned with strategic goals. Tracks and reports on product performance metrics, including customer satisfaction, delivery timelines, and business impact. Ensures benefits realisation is monitored and communicated to stakeholders, demonstrating the value delivered by the team.
Define User-Stories at Team Level and translates customer requirements and feedback into actionable user stories. Ensures stories are well-defined, testable, and aligned with the product vision. Prioritises stories based on customer value, feasibility, and strategic alignment.
Collaborate to identify pain points and opportunities within the customer journey. Uses data and insights to refine user stories for better customer experience outcomes. Aligns product development with journey mapping to ensure seamless end-to-end experiences.
Contributes to shaping the long-term vision of the product. Aligns team-level work with broader product strategy and roadmap. Ensures the roadmap reflects customer needs, market trends, and business priorities.
Own and maintains the team backlog, ensuring it is up-to-date and reflects current priorities. Facilitates backlog sessions, balancing short-term delivery needs with long-term strategic goals.
Ensure compliance with change governance frameworks. Supports risk mitigation and change impact analysis for large-scale initiatives.
Coordinate with relevant teams to ensure smooth transitions and adoption of new features or changes. Note: Product Owners are accountable for these.
Why Lloyds Banking Group
If you think all banks are the same, you’d be wrong. We’re an innovative, fast-changing business that’s shaping finance as a force for good. A bank that’s empowering its people to innovate, explore possibilities and grow with purpose.
What you’ll need
Product Delivery: Define the product roadmap and manages end-to-end product development. Uses varied experience to drive design and development team to deliver quality product at pace.
Values & Behaviours: Innovate to go faster by taking responsibility for challenging existing processes , being an early adopter of change and viewing advancements in technology as opportunities to help us deliver for our customers. Inspires others by building rapport and gaining commitment through strong personal identity. Embracing diverse viewpoints; demonstrated in the way they do business and collaborate with others
Customer Centricity: Promote value of customer outcomes with team and peers and ensures work efforts achieve these. Anticipates customer's needs through understanding past customer data set against targeted, integrated, outcome-focused solutions and opportunities.
Managing Key Relationships: Develops trust and improves key relationships to build consensus and improve delivery of change outcomes. Uses experience to manage conflict resolution in order to gain commitment from solution providers/key individuals or consider alternative views.
Agile: Experience of developing and delivering change management plans and achieving outcomes through the application of agile methodologies, with significant experience with agile development methods & tooling e.g. Scrum, Kanban, Jira & Confluence, and experience of leading & working as part of an agile team.
Additional Skills:
Knowledge of workplace technologies. AI and IWFM systems
Experience working with technical and cross-functional teams to deliver change.
Experience of defining a customer-focused strategy and aligning team objectives to deliver against it.
Experience tackling complex problems and breaking them out into a roadmap of viable solutions.
Experience of financial planning and cost control: a track record of delivering within budget and using resources effectively.
About working for us
Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we’re committed to creating an environment in which everyone can thrive, learn and develop.
We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.
We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme.
We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.
We also offer a wide-ranging benefits package, which includes:
A generous pension contribution of up to 15%
An annual performance-related bonus
Share schemes including free shares
Benefits you can adapt to your lifestyle, such as discounted shopping
30 days’ holiday, with bank holidays on top
A range of wellbeing initiatives and generous parental leave policies
If you’re excited by the thought of becoming part of our team, get in touch! We’d love to hear from you!
