JOB TITLE: Relationship Manager SME - Bristol
LOCATION: Bristol
SALARY: Competitive package available
HOURS: Full-Time
WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week or 40% of your time at one of our office sites or meeting clients.
Job Summary
We’re looking for a dynamic and driven Relationship Manager to join our SME team at Lloyds Banking Group. This is an exciting opportunity for someone who thrives in a fast-paced environment and is passionate about delivering exceptional client outcomes.
In this role you’ll play a key part in shaping our market presence and helping businesses achieve their financial goals and ambitions. You manage a diverse portfolio of new and existing SME clients with turnovers between £3m–£10m, ensuring outstanding client experiences while driving growth in income, balance sheet, and market share. By delivering tailored financial solutions and building strong, trusted relationships, you’ll position Lloyds as the leading bank for businesses across Bristol.
Your work will combine strategic growth, risk management, and community engagement, making a real impact on local businesses and the wider market.
As you'll be meeting clients throughout the region on a weekly basis, candidates are required to hold a driver licence to be able to perform the role effectively.
What You’ll Be Doing
- Build Trusted Relationships: Act as a strategic advisor to high-value clients, placing their needs at the centre of everything you do.
- Deliver Tailored Solutions: Proactively identify and provide Commercial Banking services, including day-to-day banking, working capital support, payments, deposits, cards, and lending.
- Drive Growth: Lead initiatives to attract new clients through strategic outreach and relationship building, while expanding revenue, balance sheet, and client base.
- Be a visible in the community: Maintain a strong presence in Bristol, engaging with business communities and influencers to position the Bank as the leading partner for clients.
- Collaborate for Success: Forge strong partnerships with internal teams and external partners to unlock opportunities and deliver comprehensive solutions.
- Champion Sustainability: Support clients on ESG strategies and their journey to Net Zero.
- Manage Risk Effectively: Oversee lending assessments and contingent liabilities, ensuring compliance with asset quality and policy guidelines.
What You’ll Need
- A consistent track record of winning new business in a competitive environment within corporate or commercial banking.
- Demonstrable appropriate credit experience, skilled at evaluating propositions and making confident and effective commercial recommendations to the Credit team.
- Strong communication skills with experience in building, crafting, and managing relationships with clients and influential external partners.
- A collaborative teammate with the drive and passion to succeed both individually and as part of the wider team.
- An understanding and appreciation of the different types of Commercial Banking risk and how to minimise these effectively.
About Working for Us
Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we’re committed to creating an environment in which everyone can thrive, learn and develop.
We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.
We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme.
We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.
We also offer a wide-ranging benefits package, which includes:
- A generous employer pension contribution of up to 15%
- An annual performance-related bonus
- Share schemes including free shares
- Benefits you can adapt to your lifestyle, such as discounted shopping
- 30 days’ holiday, with bank holidays on top
- A range of wellbeing initiatives and generous parental leave policies
If you’re excited by the thought of becoming part of our team, get in touch. We’d love to hear from you!