Locations: London, Leeds, Birmingham, Liverpool
Why this role?
As a Senior Interaction Designer, you’ll help shape the digital products, services and policies that support national and global health protection, ensuring they are inclusive, accessible and genuinely useful to the people who rely on them.
About the team
You’ll join UKHSA’s central User‑Centred Design (UCD) team, part of the Readiness & Surge division within the Chief Medical Advisor Directorate.
The UCD team:
- Embeds user‑centred design across UKHSA
- Supports teams to design accessible, evidence‑based services
- Leads the organisation‑wide UCD community of practice
- Ensures services meet the Government Service Standard
You’ll work in multi‑disciplinary squads, collaborating with policy, data, engineering and operational colleagues across the agency.
What you’ll be doing
As a Senior Interaction Designer, you will:
Design leadership & influence
- Act as a recognised expert in interaction design and user‑centred practice
- Influence programme and project roadmaps to embed inclusive design
- Advocate convincingly for equitable, accessible and evidence‑based solutions
Hands‑on design
- Design and prototype complex digital services at appropriate fidelity
- Solve challenging usability problems without compromising accessibility
- Iterate designs based on research, feedback and changing requirements
Collaboration & communication
- Work closely with researchers, developers and architects
- Analyse and synthesise complex evidence into clear design decisions
- Communicate recommendations clearly to stakeholders at all levels
Community & capability building
- Mentor and coach interaction designers and colleagues from other disciplines
- Contribute to shared design patterns and component libraries
- Actively lead and strengthen the UCD community of practice
- Line manage designers where required, supporting their professional growth
Who this role is for
This role could be a great fit if you:
- Are an experienced interaction designer working in complex organisations
- Care deeply about inclusive, accessible and equitable services
- Enjoy influencing strategy as well as designing hands‑on
- Are confident mentoring others and shaping design culture
- Want your work to have real public‑health impact
Essential experience
You’ll need strong experience in:
- User‑centred design methods and best practice
- Iterative design informed by research and insight
- Prototyping complex services using appropriate tools
- Creating and contributing to design patterns within standards
- Stakeholder management and influencing decision‑makers
- Working effectively with developers (including understanding front‑end constraints)
- Coaching and mentoring other designers
Interested?
This partner post gives you the highlights.
Click through to the full Civil Service Jobs advert to view full details and apply.
