About The Role
Are you ready to lead and manage cutting-edge digital engineering delivery at one of the UK’s most trusted brands?
The RAC are looking for an Engineering Manager to lead our Acquisition team – the squads behind RAC’s bespoke eCommerce platform where members purchase our breakdown products. This high-traffic, mission-critical platform is used by hundreds of thousands of members each year and is central to our growth strategy.
The role is hybrid working with 2 days per week in our Bristol office.
What you will do
In this role, you’ll shape the technical direction, drive the delivery of high-quality features, and lead a team of talented engineers to build high-performing, best-in-class customer journeys.
You’ll play a key role in product development—collaborating with product managers, designers and business stakeholders to shape roadmaps, define solutions, and deliver valuable customer outcomes.
You’ll join an established engineering leadership team and directly report to the Head of Engineering, working closely with fellow engineering leaders to help execute RAC’s broader digital strategy.
What You’ll Be Doing
- Lead squads in designing solutions and delivering high-quality features and integrations.
- Ensure solutions align with architectural best practices and internal standards.
- Work with Product Managers and stakeholders to estimate work and shape roadmaps aligned to company goals.
- Manage relationships with external partners to deliver robust digital platforms and integrations.
- Apply agile principles to deliver value to customers and our business, quickly and at scale.
- Coach and mentor engineers through regular 1:1s, reviews, and SMART objectives.
- Foster continuous improvement using data-driven insights.
- Create an empowering environment where engineers can do their best work and share knowledge across the wider engineering community.
- Tackle technical problems, even outside your core stack.
- Support incident resolution and work with DevOps and platform teams to ensure service reliability.
What We’re Looking For
- 6–10 years of hands-on engineering experience (web or app), with at least 4 years in engineering management.
- Strong leadership in product delivery on consumer facing products and services.
- Experience working in high-volume transactional systems, cloud-based platforms, with CI/CD processes.
- In depth knowledge of industry standard tools and languages used within the RAC technology ecosystem.
- Ability to help coach the team to reach their highest potential.
- Must be "self-motivated" as well as creative and efficient in proposing solutions to complex, time-critical problems.
- Ability to deal with multiple projects and deadlines.
- Proven track record in balancing engineering, product features, UX & design considerations.
- Skilled in building and scaling teams while driving a high-velocity release cadence.
- Excellent communication skills – able to engage with stakeholders at all levels.
Why Join the Engineering team at RAC?
🚀 Be part of a forward-thinking, customer-focused digital transformation.
🚀 Work with cutting-edge technology and a talented, passionate team.
🚀 Influence the future of digital engineering at a market-leading organisation.
🚀 Competitive salary, excellent benefits, and career development opportunities.
If you’re motivated by leading engineers, working with industry standard Data + Engineering practices and focusing on solving customer problems, then you should apply! The RAC engineering team have established a platform based culture, engineers work collaboratively on shared tooling that reduces the barrier to release high quality code in a timely fashion.
In return, we offer…
At RAC, our colleagues do whatever it takes to help our customers. And we believe in rewarding you in return. As well as a competitive salary, you’ll have all these extra benefits:
- FREE RAC Ultimate Complete Breakdown Service from Day One
- 25 days annual leave entitlement plus bank holidays. (Option to salary sacrifice for up to 5 additional days of annual leave)
- Option to join RAC’s Group Personal Pension scheme where we will match / contribute up to 6.5% on qualifying earnings.
- 2 x Basic Salary Core Employer funded Life Assurance cover (4 x for pension scheme members) with the option to flex up to 10 x cover through our flexible benefits offering.
- Confidential personal support service, available 24 hours a day every day of the year for you and any family members ages 16+ in your household.
- Car salary sacrifice scheme – after 12 months of employment, where you’ll enjoy significant tax savings, including electric vehicle options.
- Access to Orange Savings, our online discounts portal offering 1000’s of savings on high street retailers, supermarkets, holidays, tech and much, much more.
- Bonus Scheme – eligible following first year of employment.
When you join us you will automatically be opted into our Colleague Share Scheme, called ‘Owning it together’. This is a unique opportunity for our colleagues to get rewarded for the outstanding work they deliver, to share in the future success of the RAC and is no ordinary work benefit, incentive, or bonus!
We’re committed to developing a culture that is representative of the diverse communities we serve and one which is open, accessible, collaborative, and inclusive. We welcome applicants of all backgrounds and experiences.
