About this opportunity
An exciting opportunity has arisen to join the team as a senior Product Owner right at the pivotal time during our Platform transformation. Our mission is to lead and develop the personalisation strategy driving forward the transformation to provide self-serving capabilities, tech, and infrastructure for how we can engage with customers. Personalised Experiences and Communications (PEC) platform sits within the Consumer Relationships BU and plays a substantial role in supporting the achievement of the Group Personalisation strategy to be more relevant for customers.
This role will lead product ownership and business-aligned data roles in the Analytics, BI and AI enablement team. The team is accountable for building the products that enable BI and Analytics teams to self-serve at the front-end using the group’s strategic capabilities, as well as providing the right foundations and group-aligned capabilities and tooling for data science and AI.
What will I be doing?
- Strong knowledge of data and data products, and significant experience working with data through building BI, Analytics and AI solutions
- Experience in advanced analytics, and a desire to play a product role in our data science and AI evolution, challenging existing thinking and ways of doing things
- Product Delivery – Using varied experience to plan & manage the budget and resources. Optimising the delivery of great products that continuously build value for our customers.
- Obsession over customer outcomes (internal and external) – promoting customer centricity across the team & peers to ensure our work & deliverables are aligned to our customer needs.
- Excellent people and communication skills, including the ability to influence and effectively communicate with a wide variety of technical and non-technical colleagues.
- Experience leading teams and coaching and mentoring colleagues inside and outside the lab.
Why Lloyds Banking Group
From building a truly sustainable business to creating a place where people love to work, we need colleagues who are up for the challenge of our bold ambitions. Who are excited to push boundaries and make change happen. Together, we can grow with purpose.
What you’ll need
- Passionate about both data and technology with interest and skills for solving problems through data. Whilst not necessary, we’d love to hear if you have had any experience working with our Group Data Warehouse (GDW).
- Experience in development of Team goals and achievements and provision of product performance and benefits realisation data.
- Providing input into overall Product vision and Product roadmap. - Product Ownership – Takes ownership of product backlog. Accountability for prioritisation, refinement & management of team product backlog.
- Creation of customer centric user-stories at team level that direct the team to the right product outcome.
- Experience using collaboration platforms such as Atlassian Jira & Confluence.
- Experience working using agile principles
Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.
We want our people to feel that they belong and can be their best, regardless of background, identity or culture.
We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.
And it’s why we especially welcome applications from underrepresented groups.
We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know
We also offer a wide ranging benefits package, which includes:
- A generous pension contribution of up to 15%
- An annual performance related bonus
- Share schemes including free shares
- Benefits you can adapt to your lifestyle, such as discounted shopping
- 30 days’ holiday, with bank holidays on top
- A range of wellbeing initiatives and generous parental leave policies
Want to do amazing work, that’s interesting and makes a difference to millions of people? Join our journey.
