Lead Interaction Designer

DSIT • Full-time • United Kingdom • £61.25k - £76.67k / year • 2d ago

Job summary

The Division

The Digital and Data division brings together the delivery, data, and user centred design functions within the directorate. Professionals within these functions work as part of agile and dynamic multi-disciplinary teams delivering products and services designed to meet the needs of users.

About the Role

UKEF is committed to be a user-centred organisation, creating and designing services to provide:

Accessible and intuitive access to UKEF services for exporters and lending partners
Efficient and streamlined case management for internal users
Robust data access, insight gathering, and reporting

This role will lead the interaction design function within the organisation, ensuring that the services we deliver are:

Accessible so that anyone can use them, regardless of disability or access need
Intuitive for new users or those with low digital skills
Aligned with the government service standard

The successful candidate will spend part of their time working embedded within service teams, and part of their time establishing and maintaining interaction de-sign standards and ways of working across the organisation.

Job description

Main Activities

A lead interaction designer is an expert practitioner who works with minimal support, influencing and mentoring others. You will:

Have oversight of the design of all digital touchpoints, ensuring designs follow best practice and adhere to the departments design system and government service standard.
Manage and steer the interaction design approach for existing and new services, identifying appropriate strategies, methods, and priorities.
work with multi-disciplinary teams to produce and develop design concepts, re-using common component design patterns from across government where appropriate.
Implement design concepts into practical working prototypes to test with users.
Set direction and embed good practice within teams for products and services they are working on.
Lead on accessibility, user centred design and assisted digital for projects and services.
Assure the quality of interaction design delivery across teams for multiple or highly complex services.
Be able to interpret evidence-based research and incorporate this into your work.
Represent design for UKEF at cross-government and internal assessments against the Service Standard.
Manage and support design contractors ensuring they are delivering in line with internal standards and contributing to the internal UCD communities.

Person specification

UK Export Finance is looking for motivated individuals with a desire to learn about the business. Successful candidates will be provided not only with functional training to enable them to do well in their role, but also with personal development to help them to achieve their career ambitions. Please note that the person specification below outlines at which stage(s) you will be assessed on how you meet the criteria for the role(s) including:-

A = assessed at application stage I = assessed at interview stage T = assessed by test stage P = assessed at presentation stage