JOB TITLE: Content Designer (12 Month FTC/Secondment)
SALARY: The salary banding for this role is £59,850 - £66,500
LOCATION: Bristol, Edinburgh, Leeds, Manchester
HOURS: 35 hours, full time
WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites.
Duration: 12 Months
About this opportunity
We’re looking for someone to help bring our digital experiences to life. You’ll be the expert on the copy, tone and personality of apps and websites our customers rely on every single day.
Within this team, you’ll combine research and insights with clear people-focussed language to refine and develop conversations with customers to help them do what they need to do.
You’ll be comfortable giving and receiving feedback to key internal customers across the business, and you’ll work closely with product teams to create success metrics.
What will I be doing?
Create engaging, readable, accessible content that gives our customers great digital experiences
Develop genuine empathy for people, understanding their needs, aspirations and challenges
Take ownership as the content expert in an agile environment
Think strategically about how our conversations can evolve, and spot opportunities for where they link into other experiences
Share expertise to help shape the overall design approach
Provide consistency in the way we have conversations with customers across topics and touchpoints
Promote and demonstrate how effective writing helps customers.
Why Lloyds Banking Group
From building a truly sustainable business to creating a place where people love to work, we need colleagues who are up for the challenge of our bold ambitions. Who are excited to push boundaries and make change happen. Together, we can grow with purpose.
What you’ll need
Experience as a UX writer, conversation designer, or content designer
Familiarity working in a complex landscape – ideally financial services
A collaborative attitude ready to be a part of a busy multi-disciplinary team
Flexibility in writing on-brand content in multiple tones of voice
Confidence in writing concise, clear and consistent copy for different channels
The ability to influence and manage multiple collaborators across product, risk, legal and branding teams
Experience using and collaborating in Design platforms, such as Figma.
Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.
We want our people to feel that they belong and can be their best, regardless of background, identity or culture.
We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.
And it’s why we especially welcome applications from underrepresented groups.
We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know
We also offer a wide ranging benefits package, which includes:
A generous pension contribution of up to 15%
An annual performance related bonus
Share schemes including free shares
Benefits you can adapt to your lifestyle, such as discounted shopping
30 days’ holiday, with bank holidays on top
A range of wellbeing initiatives and generous parental leave policies
Want to do amazing work, that’s interesting and makes a difference to millions of people? Join our journey.
