Senior Financial Crime Operations Manager

Lloyds Banking Group • Birmingham, UK • 1d ago

SALARY:£67,023 –£74,470 pa

LOCATIONS:
Birmingham, Chester, Glasgow, Hove, Leeds, Manchester,Newport,Cardiff,Edinburgh, Halifax

HOURS:Full-time – 35 hours per week

WORKING PATTERN:You'llprimarily work remotely in this role, giving you the flexibility to work from home. To support collaboration and connection with your colleagues,you'llneed to be based within reasonable travelling distance of one of our hub locations and attend whenrequiredfor business,teamor customer needs.

Please note our roles can generate a considerable amount of interest and close early sodon'tmiss out onthis opportunity to apply today.

ABOUT THIS OPPORTUNITY

We’relooking for a new Senior Team Manager within our Economic Crime Prevention function!

As a Financial Crime Operations Senior Manager,you’lllead across multiple teams and functions, ensuring delivery meets performance expectations whileremainingaligned to regulatory requirements and risk frameworks.

You’llwork closely with senior business partners and leaders, operational leaders and specialist teams to drive performance, implement change and ensure the delivery of high-quality, compliant outcomes across the function.

WHAT YOU’LL BE DOING

In this role,you’ll:

Lead and manage day-to-day operations, ensuring delivery aligns to service standards and regulatory requirements

Oversee complex teams across core operations, operational resilience, and control functions

Drive performance across quality,costand delivery measures

Lead, motivate,coachand develop Team Managers and their teams

Manage the operational delivery of change, acting as a key point of contact for implementation

Plan and prioritise resources to meet current and future demand

Manage budgets and financial performance in line with forecast targets

Ensure operations meet AML and Financial Crime regulatory obligations

Identifyand mitigate operational risks, ensuring robust controls are in place

Use MI and QA data toidentifytrends, capabilitygapsand improvement opportunities

Build andmaintainstrong relationships across the business

Support and deputise for the Head of Function in key decision-making forums

Drive a culture of engagement, continuousimprovementand customer focus

Support end-to-end recruitment and development of team capability

WHAT YOU’LL NEED

We know thatgreat talentcomes from many backgrounds. While this role may reference a suggested range of experience in years, this is intended as a guide only. What matters most is that you candemonstratethe essential skills outlined. If you have relevant, transferable experience, we encourage you to apply.

Essential:

Approximately4-6years ofexperience leading operations within Financial Crime,Riskor a regulated environment

Proven ability to lead and develop high-performing teams through Team Managers

Demonstrated experience delivering against performance,qualityand cost targets

Strong understanding of Financial Crime regulation, riskframeworksand operational controls

Experience managing change within an operational environment

Strong communicationand collaboration skills, with the ability to influence at senior levels

Ability to use data,MIand insight to influence decision-making and improve performance

Desirable:

Experience leading large-scale or multi-team Financial Crime operations

Experience in business planning,forecastingand resource management

Exposure to governance,auditor control frameworks

Experience supporting or leading transformation or continuous improvement initiatives

ABOUT WORKING FOR US

Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities andwe’recommitted to creating an environment in which everyone can thrive,learnand develop.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.

We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance,locationand working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet theminimumcriteria for the role with a disability, long-termhealthor neurodivergent condition through the Disability Confident Scheme.

We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.