JOB TITLE: Senior Technical Applications Support Specialist - Environments
LOCATION: Halifax or Edinburgh
HOURS: Full-time
WORKING PATTERN: Hybrid, minimum 40% in the office
Pay Range: £70,929 - £78,021
About the Role
CIO Enabling Services provides Test Environment Services to deliver and continuously improve test environment engineering through innovation and automation, driving excellence in test environments and test data provisioning. Supporting the whole of LBG with an expertise in Major Programmes, our team provides end to end testing environments using both physical and cloud-based solutions. With an eye on virtualisation and self-service the team is developing a range of service offerings to help speed up provisioning of environments to support fast paced change.
Joining us as a Senior Technical Application Specialist specialising in Test Environment Services you will play a pivotal role within the area. You will help drive technical delivery by providing effective coordination and integration of various technical components that requires cross-cutting engagement across multiple Labs and/or third parties to deliver all aspects of test environment solutions.
You'll get to work closely with the various engineering roles within test environment services ensuring you contribute to the prioritisation of your deliverables, as well as other members of the team such as the environment specialists around key dependencies and engineering leads to ensure we do the right thing for our customers.
With our breadth, reach and diversity, we can offer excellent opportunities for career growth and development, and we are looking for people who can seize those opportunities. You will get plenty of support but it's about taking the initiative, building relationships and making it happen.
About us
Want to be part of our journey as a Bank to redefine from the inside out how we serve over 26 million customers?
Enthusiastic about the power to be unleashed when combining next generation cloud technology with customer data and insight?
Want to join a diverse and ambitious team that is building the Bank of the future?
If the answer to these questions is yes, we would love to hear from you…
What You’ll Need
We’re looking for candidates with a strong blend of technical and delivery skills. You don’t need to have everything on this list, but experience in several of these areas is ideal:
- Technical background in environment provisioning, support, and management
- Ability to translate complex technical solutions into clear, non‑technical language
- Strong understanding of Environment Management and Route‑to‑Live processes
- Experience transitioning applications to cloud platforms and supporting new operating models
- Background in infrastructure delivery and cloud technologies
- Knowledge of banking sector
- Experience in technical recovery, incident, and problem management
- Strong organisational awareness and stakeholder relationship skills
- Ability to lead multiple deliveries simultaneously
- Familiarity with change methodologies (Scrum, Kanban, Waterfall)
- Team leadership, coaching, and mentoring ability
- Logical, creative problem‑solving skills
- Excellent people and relationship‑building skills
- Enthusiasm to learn and develop in a hands‑on role
Required technical skill set –
- UrbanCode
- WAS Admin
- Splunk / Dynatrace
- Oracle - SQL
Desirable:
- Jenkins pipelines
- GitHub Enterprise
- F5 Load Balancer Admin
- DataPower Admin
Familiar with:
- Jira
- Venafi / Certificate Management
- OCP
- Grafana / Influx DB
- Scripting Knowledge – Shell / Groovy / Python
- Incident Management / Release Management / Service Request Management
About Working for us……
Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture.
We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.
And it’s why we especially welcome applications from under-represented groups.
We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.
- A generous pension contribution of up to 15%
- An annual bonus award, subject to Group performance
- Share schemes including free shares
- Benefits you can adapt to your lifestyle, such as discounted shopping
- 30 days’ holiday, with bank holidays on top
- A range of wellbeing initiatives and generous parental leave policies
Want to do amazing work, that’s interesting and makes a difference to millions of people? Join our journey.
